jiobet Privacy Policy

jiobet is a trusted online gaming platform in Bangladesh. We place the highest priority on the privacy of our users. This Privacy Policy ("Policy") describes how jiobet collects, processes, stores, and ensures the protection of your personal information.

By using our website or creating an account, you agree to this Privacy Policy. If you do not agree with any condition of this policy, please stop using our platform and contact us.

This policy may be updated from time to time. When changes are made, we will update the "Last Updated" date on this page and, where necessary, notify registered users by email.

2.1 Primary Purposes

• Completing account registration and verification
• Verifying age to confirm 21+ (as part of responsible gaming)
• Processing deposits, withdrawals, and financial transactions
• Providing customer support and live chat services
• Protecting accounts and preventing fraud
• Providing applicable bonus and promotional offers

2.2 Service Improvement

• Improving platform functionality and user experience
• Personalizing gaming content and offers
• Resolving technical issues on the platform
• Testing new features and functionality

2.3 Legal Compliance

• Complying with applicable laws and regulations
• Complying with Anti-Money Laundering (AML) rules
• Fulfilling valid orders from courts or authorities
• Dispute resolution and record keeping

3.1 Approved Third Parties

We work with certain trusted service providers who assist in operating our platform. These include payment processing companies (such as bKash, Nagad, Rocket, Upay), cybersecurity providers, and technology service providers. These parties are bound by contract to protect your information.

3.2 Legal Obligations

If a court, investigating agency, or regulatory authority requests information through a valid order, jiobet will be required to provide information in accordance with the law. In such situations, we will try to notify you as much as possible, unless prohibited by law.

3.3 Prohibition on Selling Data

jiobet never sells or rents your personal information to advertisers, marketers, or any other commercial party. Your privacy is a core principle of ours.

4.1 What Are Cookies?

Cookies are small text files stored in your browser. jiobet uses cookies to run the website smoothly, save your login session, and improve services.

4.2 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help improve the platform by analyzing user behavior.

4.3 Cookie Control

You can delete or disable cookies from your browser settings at any time. However, disabling certain essential cookies may limit some features of the platform.

6.1 Active Accounts

We retain all your information for as long as your account remains active. This is necessary to provide you with a consistent and personalized experience.

6.2 After Account Closure

Even after an account is closed, financial records and transaction information are retained for a defined period to meet legal obligations. After that period, data is securely deleted.

6.3 Inactive Accounts

Information from accounts that have not been used for a long time is reviewed and securely deleted as needed. Users are notified by email before this is done.

7.1 Right to Access Information

You can request to view your personal information held by us at any time. We will provide the information within 30 business days.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you can contact us via live chat to request a correction.

7.3 Right to Delete Information

In certain circumstances you can request deletion of your personal information. However, for financial records and legal obligations, we are required to retain some information.

7.4 Right to Object to Data Processing

You can object at any time to the use of your information for marketing purposes, and we will stop it immediately.

7.5 Right to Data Portability

You can request your information in a structured, commonly used format.

jiobet is for those aged 21 and above only. We do not knowingly collect or process personal information from anyone under 21. Age verification at registration is a mandatory step.

If we learn that information from a minor has been collected by mistake, we will immediately close that account and delete the information. If you are aware of any such case, please notify us.

9.1 Payment Providers

Payment providers such as bKash, Nagad, Rocket, and Upay have their own privacy policies. You are advised to review the terms of those services when completing transactions.

9.2 Game Providers

Game providers such as Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming operate under their own privacy policies. jiobet is not responsible for how those parties handle information.

9.3 Technology Infrastructure

Trusted cloud service providers are used to manage our servers and infrastructure. They comply with international data protection standards and operate under strict confidentiality agreements.

jiobet may update this privacy policy from time to time. For any significant changes:

• The "Last Updated" date at the top of this page will be changed.
• Registered users will be notified by email of important changes.
• If you continue to use the platform after the changes, you will be considered to have accepted the updated policy.

We recommend that you review this page regularly, especially after each login.

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

• Live Chat: 24/7 direct live chat support, in Bengali
• Email: [email protected]

Our team processes any privacy-related requests from you promptly and with care.